When we shop for shoes, most of us know that we can get two pairs of cheap shoes or one good pair for about the same price. And since the two cheap pairs wear out in about the same time as the good pair, there really is no difference in cost. If you like having a closet full of shoes to match your moods and outfits, then cheap shoes can be what you want. But if you spend a lot of time on your feet, you probably know that cheap shoes can come with an added cost of sore feet and other foot ailments. When you add in the benefits of comfort and protection, the more expensive shoes are actually the better value.
Buying tires at The Auto Shop in Carbondale is a lot like buying shoes, except that Carbondale vehicles don't have changeable apparel and don't need a closet full of tires to match. Vehicles spend a lot of time on their tires—all the time, in fact—so they need tires that can stand up to the job. Tires are work shoes: they have to deal with a lot of crazy IL road conditions, all while carrying the weight of a vehicle and its passengers.
Bad tires, like cheap shoes, can also be a safety concern for Carbondale drivers. Tires need good traction, and they need to be strong enough to handle the loads they carry. Vehicles that carry heavy loads or tow trailers around IL need tires with a high load rating, in the same way that you are better off on a rough IL mountain trail with sturdy hiking boots rather than flip-flops.
The best tires on the market are called Tier 1 tires. These are high-quality tires engineered to stand up to a lot of wear while maintaining good traction. They are also the most expensive tires on the market, although prices don't vary much from brand to brand.
Tire chain stores in Carbondale often carry tires with their own brand name. These are private label tires. They are less expensive than Tier 1 tires but are still a quality product. In fact, many private label tires sold in the Carbondale area are manufactured by the same companies that make Tier 1 tires. Don't hesitate to ask your The Auto Shop tire professional who makes their private brand.
The cheapest tires on the IL tire market are Tier 3 tires. Most of these tires are imported from Asia or South America, and they just don't have the same standard of engineering behind them that the higher-priced tires have. When it comes to Tier 3 tires, you get what you pay for.
At The Auto Shop, we sometimes express tire quality in terms of the warranty. In other words, we call a tire a “40,000 mile/65,000 km tire,” or a "60,000 mile/100,000 km tire." This refers to the number of miles/kilometers a tire will be under warranty. Tires with a higher mileage warranty are made with higher quality rubber compounds and have more tread. As you might expect, they also cost more than tires with low mileage warranties.
Cheap tires often have no warranty at all. However, if you find yourself in a position where you need new tires and you're really strapped for cash, purchasing Tier 3 tires is better than waiting until you can afford Tier 1. It's always better to drive on new tires, even cheap ones, than driving on tires that are worn past their safety limits.
That said, if you're driving on Tier 3 tires, it's a good idea to budget and plan to buy higher-quality tires the next go-around. Two sets of cheap tires may wear out in the same time as one set of quality tires, but the quality tires actually cost less than two sets of cheap tires. That's the great fallacy of cheap tires. In the long run, they actually cost more than good tires and come with significantly reduced performance and durability to boot. Not exactly the best value for Carbondale area drivers.
So, some good auto advice would be to always buy as much tire as you can afford. That way you'll get the most durability and performance and the most mileage out of every tire. Plus, with a better tire, there's some peace of mind that comes with knowing you won't have to purchase tires as often.
Good vehicle care requires checking your tires occasionally for tread wear and road damage. Practicing this preventive maintenance can help you avoid flats and blowouts.
Great service and always looking out for me and my vehicles!!!
-Rachel - Murphysboro
This has to be one of the best overall businesses I have ever had the pleasure of being a customer at. This place is literally like my family, they treat me as if I am one of their own and are very helpful with all things automotive! They work very hard to get your car done as soon as possible and be sure that it is in top notch shape when it leaves their shop. They are incredibly trustworthy and will always be concerned with your safety as a driver and will never rip you off like some of the typical auto shop stereotypes that take advantage of people who don't know much about vehicles and run up the bill. I will always be loyal to this family and shop and highly recommend it to anyone who has car troubles or needs a tune up.
Excellent, fast and honest service!
-Kasey - Vergennes
Very helpful with fast service!
I hadn't been able to get anyone to diagnose my truck but they quickly did. I feel real confident with their techs, they def know what they are doing. Always get great service
-Andrew Vaughn - Colp, Illinois
Great. Everyone I met there was super friendly and accommodating with me and my young son. They were happy to answer all my questions, gave us a ride, gave my son toys to play with, and they hooked me up with a same-day repair because I was from out of town. I'm very grateful for their services.
Marie and the team at The Auto Shop are a fully-engaged, customer-driven
Power Team! After many years of neglect, we brought our 1999 Mazda pickup
in for triage and WOW! What a difference a few days make! Jeremy took the
lead to thoroughly analyze our vehicle from hood to frame. Because the body
is in excellent condition, (yes, we did keep it washed and waxed ;D), when
our Mazda came home, she is like a brand new truck!! The Auto Shop crew
even gave her a bath and detailing before we took her on the road. Thank
you, Auto Shop, for a brilliant overhaul! We're good for another 70k miles!
Okay, we may need tires before then, but now we are safe to travel and
carry a few more heavy loads.
People in the auto repair business have a lot of trouble establishing their
credibility because news of the industry is almost always negative,
focusing on scam operations that bilk their customers. Marie's company
couldn't be further from this preconceived notion. From the moment one
meets their staff to the finish of each repair job customers are treated
with fairness, respect and professionalism. Indeed, The Auto Shop includes
background inspection services to forecast potential problems one might
have with their car or truck. Brakes, belts, hoses, batteries and fluids
are automatically checked and potential problems noted on the repair
ticket. One repair visit even included a research of all factory service
bulletins on my car which revealed the correct way to perform the repair,
ending what in most cases would be a recurring problem. I cannot say enough
good things about Marie and her company. If your vehicle needs service be
sure to give them a call.
I made it home safely. Thank you for everything. Being broke down in a
place I had never been was very scary. You took very good care of me.
The Auto Shop did an AMAZING job on my PT Cruiser! I won't take my vehicles anywhere else!
-Kasey - Oraville, IL
Loved the service at The Auto Shop! The car runs so much better after the repairs!
-J & K - Ava, IL
I had my eye on a used vehicle at a local dealership, but really wanted a thorough, independent analysis before buying. The Auto Shop charged a very reasonable price and spent an entire morning going through all systems. They even test drove the vehicle! Their work gave me peace of mind, and I purchased the vehicle with confidence. I would highly recommend anyone considering the purchase of a used vehicle to let the Auto Shop take a look first!
-Kevin - Coppell, TX
Excellent Customer Service!
-Haley Bigham - Grand Tower il
These guys are quick, do the job right and at exactly the price I was quoted. What more can you ask for?
-DJ Alleman - Mt. Zion IL.
Great shop! I don't trust anyone else with my car when I'm in Illinois
The people were very friendly and helpful. They let me keep my car on their lot for 2 weeks without charge while I am trying to figure out how to pay to get my car fixed. They are willing to work with you on things and I will for sure recommend them!
I was in a really tight spot Thanksgiving weekend, I was certainly thankful for this place. I am military and I was moving to San Diego when my engine blew. Unfortunately, my car was not worth the money to get the engine replaced nor did I have the time to get it done. The Auto Shop loaned me a car to get around for the weekend and told me where everything was in town. They not only helped me in a stressful situation but bought the title of a basically totalled vehicle. If I wasn't just passing through I would make this my go to mechanic any day. Thank you again for your amazing hospitality. TRULY A CLASS ACT.
Went to the auto shop a couple of weeks ago to fix a broken turn signal. Not only was I in and out within an hour, they charged me half of what I expected to spend. Needless to say I will absolutely be taking my car there in the future and I would recommend other people do the same.
The most helpful place I have ever gone for car service! Always fast and for a good price! I had my oil changed, a mirror put on, and a fuel line leak fixed for me.
I love The Auto Shop! They do great timely work. I like that I can wait in their home-like waiting area, and they do their best to make you feel comfortable. Jeremy and Natalie are very nice, and they do not make me feel like I am an idiot when they talk to me about what's wrong with my car. The technicians are well trained and do great work.
We have a Volkswagen Jetta that is old and expensive to repair. It had a diesel fuel leak. We were quoted about $400-$500 at other shops for the repair but The Auto Shop repaired it for under $200. They got us in quick and their customer service was amazing. We will definitely be returning in the future.
My truck with over 200,000 miles was having major suspension problems. The mechanics gave me a very reasonable quote for the work to be done. It turns out that the suspension was so badly rusted after nearly a quarter million miles that it took them 2 1/2 days of hard work to finally get all the work done. Despite the job being far more work than they expected, they not only stayed with the original quote, they actually charged me $100 less than they originally quoted. The number of car mechanics I have met that I can truly trust I can count on the fingers of one hand and have several fingers left over. The folks at The Auto Shop will never rip you off, their prices are very reasonable, communication is good and they are truly honest folks which is a rare quality nowadays.
They are so inviting when you walk in, Reasonably priced, and communicate with you about everything wrong with your car. I wouldnt take my car anywhere else!
-Justine - Carbondale, Il
As always, I had a great experience with The Auto Shop! I have a 23-year-old vehicle, so I especially appreciate their willingness to lay out all of my options, time lines, and prices and then talk me through the pros and cons if each.
I'll continue to recommend The Auto Shop to anyone who is looking for auto repairs or maintenance.
-Anna - Carbondale, IL
As always professional service at reasonable rates. A trusted family business earning a five star rating for service above and beyond the call. Highest recommendation.
-Jim Wells - Carbondale, Illinois
Great service. Fast and extremely affordable. I will be taking my cars to The Auto Shop
-Chris W - Carbondale
I've been using The Auto Shop for more than ten years. They have service some of my old and new vehicles have done everything from basic to major maintenance. They're a family business and I've gotten to know every single one of them. They're fabulous and wonderful people and they always make it convenient for me. It's a great place with top-notch customer service. They're good people who do good work.
I am extremely happy with my choice to take my car to get serviced at The Auto Shop! Prior to moving the the area, I had taken my car to the same family owned shop for years and I am glad to say that I have found my new go to guys!
Excellent service. Friends and I were traveling through and had some car problems. The staff at the auto shop were exceptionally helpful, didn't cost an arm and a leg, and we were back on the road in no time.
I have been going to the auto shop for a long time. They are always friendly, give me a ride when I need it, always call with estimates before doing work, and always call if there are any changes. If there are ever any problems, they always take care of it. Highly recommend this shop, have tried some others they dont compare
I am a college student and my car always needs to be fixed, so I have tried almost every auto shop in carbondale. The auto shop was the only shop that I liked, because they worked with me on prices and they took their time to make sure my car was fixed right.
I've been going to the auto shop for years and I have nothing but good things to say! They may not be the cheapest by any means, but they are friendly, honest and I trust them with my car - for anything from an oil change to a brake job - which to me is worth every penny. I have never ever felt that creepy mechanic vibe there - and hey, no one likes to hear what the damage is when your car needs work but Jeremy as the front desk is always happy to take his time and patiently explain what's going on and exactly what I'm paying for and why. The Auto Shop family is truly a shining example of what an honest American mom and pop business should be!
I have been to The Auto Shop several times. I love that it is family owned. Everyone has always been very friendly and I have never had a reason to believe that anyone has been dishonest. All details were explained to me thoroughly and only the work I approved was done to my car. Prices are a little higher than some other places, but it's worth it to me because I know I am getting good quality work and I know I can trust these people!
Great customer service, honest personnel and clean facility. The auto shop is family owned and operated which I tend to try and take my business to all local and family business.
I have been taking my vehicle to the Auto Shop for the past 2 years. Yes it is a little overpriced, but I have had nothing but good experiences. The difference between the Auto Shop and other shops in Carbondale, is that I know my car will be fixed correctly when it is finished. They explain everything to me when I ask. Every other mechanic in Carbondale is a flat out CROOK! Never go to Midas! Go to the Auto Shop and breathe easy knowing your car will be taken care of.
I have been using the Auto Shop since 2007. They helped me with several problems that I had with a Honda Accord that I owned as well as a Ford Escort. I always speak to Jeremy at the front desk. He is very knowledgeable and keeps in great contact with me. He will even text message me, if I say that it is okay (he always asks first), which is very convenient for my work schedule. I work for a local Police Department and it is very inconvenient when I have vehicle problems. He always gets me a timely, transparent, and fair estimate. The shop never completes any unauthorized work and keeps in excellent contact with me throughout the process. I took my Ford Explorer to the Auto Shop and had it checked out before I bought it. It has been a great vehicle for me and I did not have any major or avoidable problems. If you are a student, or a professional in the area I would highly recommend the Auto Shop. Fast, Fair, and Reliable.
This was my first ever experience going to the Auto Shop. They do really quality work and seem to really care for their customers. They told me about problems wrong with my car that that i had no ideal was wrong with it. They checked certain things that big name car shops like Meineke wouldn't have even looked into. They also are very helpful with explaining the technical stuff wrong with your car that is hard to understand if you don't know much about cars. I recommend The Auto Shop over other Carbondale auto shops because you wont be sorry for with the reliable job they will do on your car.
I've been going to The Auto Shop for several years and I've always been pleased with the service. They've really helped me when money is tight and they've always done an outstanding job of keeping me informed about the needs of my vehicle. This is the only shop in town that I feel has been 100% honest with me, quickly makes the right diagnostic, and does the work right the first time. I highly recommend The Auto Shop to everyone.
I really appreciate having a business like yours that I can count on, whether its help me with a little spring cleaning on my vehicles, manufacturer warranty repairs, or just helping out with my wife's car when I am out of town. All of you are wonderful professionals and people!!
My daughter is attending school at SIU, she encounters car problems, and even though I'm 400 miles away, The mechanics at The Auto Shop worked patiently with me as they diagnosed the problem. They provided a thorough and fair assessment of the problem, explained the recommended fixes thoroughly (provided options), priced the repairs very fairly and performed the work to our satisfaction. My daughter's car runs better than before! It's comforting to know there's now a place my daughter can go to in the future without having to be concerned about her being taken advantage of. Thank you, Auto Shop!
I was pleased as always with my auto repair at the Auto Shop. My car was doing some strange things and it took some time to diagnose, but they figured it out. Stephanie took extra time to search for parts for me as my situation was a little different than usual. My car was fixed by the end of the next day and Stephanie even delivered it to my work so I could have it that night. As always I was very happy and confident in the work done by their mechanics.